DELIVERY INFORMATION

DELIVERY AREAS

Buds & Branches deliver to Kilmore and the following areas:
Kilmore, Kilmore East, Broadford, Sunday Creek, Lancefield, Forbes, Bylands, Moranding, Wandong, Wallan, Hidden Valley, Wallara Waters, Willowmavin, Spring Ridge, Goldie, Heathcote Junction, Waterford Park, Sugarloaf Creek, Clonbinane, Pyalong, High Camp, Glenaroua, Chintin, Seymour*, Whittlesea*, Strath Creek*, Flowerdale*, Heathcote*, Tooborac*, Tallarook*

* RESTRICTED AREA - see below

DELIVERIES ON WEEKDAYS
From Monday to Friday (excluding Public Holidays), customer online orders that are placed BEFORE 12 noon can usually be delivered on the same day. However, as we use a third party courier, we’re not able to guarantee specific delivery times.

We will try our very best at all times to fulfill customer needs and requests, however cannot always guarantee due to reason out of our control - eg. couriers, flower availability.

DELIVERIES ON SATURDAYS
Deliveries on a Saturday are available, however we must request that the order be placed BEFORE 10.00am.

DELIVERIES ON SUNDAYS & PUBLIC HOLIDAYS
With the exception of Valentine’s & Mother’s Day - we do not deliver on Sundays or Public Holidays. Deliveries that are placed on these days may be scheduled for delivery on the NEXT business day.

RESTRICTED DELIVERY AREAS
Delivery areas marked as ‘Restricted’ are only delivered to once daily and usually after 12 noon.

DELIVERY FEES
Our delivery fees are dictated by our third party couriers. If you select the incorrect delivery fee during checkout, the equivalent cost will be deducted from your order value.
Eg. If you select Kilmore ($10) for a Seymour Delivery ($25) - the $15 difference will be taken from the value of your flower order - thus reducing the size of the item ordered.

URGENT DELIVERY REQUESTS
If you require urgent delivery on a week day (if an order is placed after the cut off times mentioned above) please call us 5782 0105 to discuss.

Please note that additional delivery charges may apply in this case.

INCORRECT DELIVERY ADDRESS
Buds & Branches will not be held responsible if an incorrect delivery address is supplied by the customer. In this case, additional charges will apply for re-delivery.